Our goal is to be a valuable resource for our customers. Supplying our customers with a complete assortment of products (a one stop shop) and having the inventory available when it is needed. We pledge to offer the very best customer service, technical support, trainings, and system design. We consider our customers partners, so our mission is to ensure that our customers are successful. As your partner, we always appreciate honest feedback, it is the only way we can improve and meet our customer’s needs.
Who is Custom Audio Video Distribution/Digital Delivery Group Metro
Custom Audio Video Distribution/DDG Metro is a company that evolved from high end specialty and custom Rep firms and successful independent custom installers. The work experience of our team in the audio video field ranges from a minimum of 14 years to over 35 years for some of the most knowledgeable people in the custom business. This is an amazing resource to draw upon when problem solving or doing system design.
We are the Digital Delivery Group Member for New York Metro
CAVD/Digital Delivery Group Metro is part of a national consortium of CEDIA distributors, all with similar profiles and histories to ours. Our members distribute and represent many of the industries most prestigious and desired product lines.
The Digital Delivery Group was formed because of our certainty that the market is changing. We see the future of custom installation being driven by new technologies, convergence products and IP control. The group focuses on identifying these emerging technologies and products that we believe will be important to you, our customer partners.
The Digital Delivery Group's mission statement is "to be
the leading resource for sales and education of digital systems
and convergence products." This mission statement is
fully embraced by CAVD DDG Metro.
We Pledge to be a Key Knowledgeable Resource
One of our goals is to help you follow and understand the trends and technologies that are impacting your business. We pledge to share this knowledge with you through an extensive assortment of educational programs.
Our pledge to you includes the following:
• Improve our mutual knowledge in regards to future products and technologies.
• Offer regular trainings conducted by leading industry experts and industry partners.
• Improve your skill set and your ability to supply complete whole house control systems including segments such as HVAC, structured wiring, lighting control, security, networking, etc.
• Communicate all of our manufacturers resources that are available, to improve your knowledge. This includes webinars, factory trainings, product shows, sample programs, etc.
• Offer general advice and help on running and improving your business.
Partnered With The Leaders in Industry Recognized Trainings
Through the Digital Delivery Group, our national association,
we have partnerships with the industry's leading general training
resources. They are:
Bedrock Learning specializes in trainings for custom installers. They publish a series of excellent books and study guides as well as give training seminars in full or multi day classroom settings. To learn more about Bedrock Learning, please go to their website at www.bedrocklearning.com
CEA’s DHTI Plus Program
The Consumer Electronics Association (CEA) has developed a training program targeted towards the custom installation professional. This program covers key segments of custom installation and whole house control including emerging technologies such as IP based systems. To learn more about the CEIA Plus Program, please go to their website at www.ce.org.
Comptia is the IT/Computer industry's leader in training.
Through Comptia you can learn the skills needed to provide IT
based and networked systems. To see what Comptia has to
offer, please go to their website at www.comptia.org.
The Digital Delivery Group has been appointed the exclusive CEDIA channel training partner for the Z Wave Alliance. Z Wave is a Mesh Network system that enables installation and control of multi room, HVAC, security, lighting, garage doors, cameras, drapes and more without programming. To learn more about the Z Wave Alliance, please visit their website at www.z-wavealliance.org.
